Usually, measuring how people work results in resistance because of the bad reputation metrics (and their consequences) have. In our case the original reason to start measuring was to increase confidence in the work and quality delivered by the testing department. Read more

Realize the truth about software and with software testing. It is not enough that you know how to do software testing. You have to be aware of how people think about software testing, or your life as a software tester will be increasingly difficult. Read more